FAQs
Rewards, orders, nutrition, and everything else, answered.
Rewards
3 questionsHow do I join Taco Bueno Rewards?
Download the Taco Bueno app or visit the website and create an account. Add a card on file to start collecting points and receiving rewards.
I didn’t receive points for my purchase. What should I do?
If you made a dine-in purchase and didn’t use the card on file, open the app and select “Upload Receipt” from the menu on the left side. Upload your receipt the same day to receive your points.
My reward isn’t working. How do I fix it?
Please email guestrelations@sunholdings.net and our team will assist you.
Ordering
4 questionsHow do I place an online order?
You can place an online order through the Taco Bueno website or app.
My order was missing items. What should I do?
Please email guestrelations@sunholdings.net with your order information.
I ordered at the wrong Taco Bueno location. Can I get a refund?
Please email guestrelations@sunholdings.net for assistance.
How do I request a refund?
Please email guestrelations@sunholdings.net.
Delivery apps
1 questionWho do I contact about a DoorDash or Uber Eats order?
For DoorDash orders, contact DoorDash support at 1 (855) 431-0459. For Uber Eats orders, contact Uber Eats support at 1 (833) 275-3287.
Nutrition
1 questionWhere can I find nutrition and allergen information?
Nutrition and allergen information can be found at the bottom of the website, in the nutrition section.
Locations
1 questionHow do I find a Taco Bueno location and its hours?
Visit our Locations page and select the location nearest you at the bottom of the page to view its hours and information.
Locations pageCareers
1 questionHow do I apply for a job at Taco Bueno?
Visit our Contact page, select the “Hiring” button, and fill out the form to apply.
Go to Contact UsFranchise
1 questionDoes Taco Bueno franchise?
Yes! For franchise inquiries, please email franchise@tacobueno.com.
Community
1 questionHow do I request a donation or fundraiser event?
If you have a silent auction, raffle, or fundraiser you’d like Taco Bueno to consider donating to, please contact us with your inquiry at tacobueno.com/contact-us.
Guest Relations
1 questionHow do I contact Guest Relations?
You can reach Guest Relations by emailing guestrelations@sunholdings.net.
Still stuck?
Reach out through our Contact Us page, we reply within 1 business day.